Visitor guide
Palace of the Grand Master of the Knights of Rhodes visitor guide — everything you need to know before visiting
The Palace of the Grand Master of the Knights of Rhodes — the Kastello — is the great medieval castle-palace that crowns the fortified Old Town of Rhodes, in the Dodecanese. It was the seat of the Knights Hospitaller, the Order of the Knights of St John, who ruled the island from the early 14th century and rebuilt an earlier Byzantine citadel into the fortified residence of their Grand Master. Standing at the head of the celebrated Street of the Knights, it is the centrepiece of the Medieval City of Rhodes, a UNESCO World Heritage Site since 1988 and one of the best-preserved medieval towns in Europe. Behind its massive walls and twin round towers lie more than 150 rooms and a sequence of grand vaulted halls around a broad courtyard, much of it reconstructed in the 1930s and laid with spectacular ancient mosaic floors brought from the neighbouring island of Kos. The palace also holds two permanent exhibitions on ancient Rhodes and on medieval and early-Christian Rhodes. It stands at the top of the walled Old Town, an easy walk up from the medieval city and the cruise harbour, and now admits visitors by timed hourly slots.
At a glance
- Address
- Ippoton (Street of the Knights), Medieval City, Rhodes 851 00, Dodecanese, Greece
- Hours
- Open daily in season; summer (approx. Apr–Oct) ~08:00–20:00, winter shorter (~08:30–15:30) with occasional closures; timed hourly entry, last entry −30 min. Confirm seasonally.
- Recognition
- Centrepiece of the Medieval City of Rhodes, a UNESCO World Heritage Site since 1988
- Built
- Rebuilt by the Knights of St John in the 14th century on an earlier Byzantine citadel; reconstructed in the 1930s
- Highlights
- Fortified Kastello, grand vaulted halls, ancient mosaic floors from Kos, and two exhibitions on ancient and medieval Rhodes
- Getting there
- At the head of the Street of the Knights, a short walk up through the pedestrianised Old Town from the harbour
- Ticket validity
- Timed entry — reserved for the date and hourly slot you choose
- Book in your languageYour currency, final price.
- Pro tips includedBest slots, the halls and mosaics most visitors rush past.
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The castle of the Knights of St John
The Palace of the Grand Master owes its character to one of the most remarkable episodes in the history of the Aegean. In 1309 the Knights Hospitaller — the military and religious Order of St John, founded to care for pilgrims in the Holy Land — captured Rhodes and made it the seat of their independent island state. For more than two centuries the Order ruled Rhodes and the surrounding Dodecanese, and they turned the town into one of the most powerfully fortified cities of the medieval Mediterranean, ringed by mighty walls, gates and bastions that still stand today. At the highest point of the walled city they rebuilt an earlier Byzantine fortress into the palace of their Grand Master, both the residence of the Order's elected head and the administrative heart and last redoubt of the state.
The Knights held Rhodes until 1522, when after a long siege the Ottoman Sultan Suleiman the Magnificent forced the Order to surrender and depart for Malta. Under Ottoman rule the palace served military purposes, and in 1856 it was largely wrecked by the explosion of a gunpowder store. Its present form dates from the early 20th century, when Rhodes was under Italian rule: between the world wars the Italians rebuilt the palace on its medieval foundations, restoring the halls and installing ancient mosaics and antiquities. What you visit today is therefore both a genuine medieval monument — walls, towers and plan of the Knights — and a grand reconstruction, at the summit of a UNESCO-listed city that preserves the fabric of the crusading age better than almost anywhere in Europe.
The Street of the Knights
The approach to the palace is a monument in its own right. The Street of the Knights, or Ippoton, is the cobbled medieval street that climbs in a straight line from the heart of the Old Town up to the palace gate, and it is widely regarded as one of the best-preserved medieval streets in Europe. Along its flanks stand the inns, or auberges, of the Order's 'Tongues' — the national groupings into which the multinational Knights were divided, such as those of France, Italy, Spain, England, Provence and Auvergne. Each Tongue maintained its own inn on the street, and their carved coats of arms, doorways and facades survive in remarkable condition, giving a vivid sense of the international brotherhood that ruled the island.
Walking up the Street of the Knights toward the palace, with the tall stone houses rising on either side and almost nothing of the modern world in view, is one of the great pleasures of medieval Rhodes, and it costs nothing — the street is a public way, open to all. It sets the scene perfectly for the palace at its head, and many visitors linger over the auberges and their heraldry before reaching the twin-towered gate. Our concierge recommendation is to allow time to walk the street slowly on your way up, ideally early or late in the day when the cobbles are quiet, so the palace arrives as the climax of a walk back into the age of the Knights.
The fortress and its grand halls
Seen from outside, the Palace of the Grand Master is unmistakably a fortress: massive curtain walls, a battlemented outline and a monumental entrance flanked by two great round towers, built to command the highest ground of the walled city and to serve as its final stronghold. Passing through the gate, you enter a broad rectangular courtyard, once ringed by ancient statues, from which the palace's rooms and halls open out. More than 150 rooms are arranged over two floors, and the scale of the building — long vaulted corridors, wide staircases and lofty ceilings — conveys the wealth and authority of the Order at its height.
The grand halls of the upper floor are the showpieces of the visit. Rebuilt in the 1930s in a rich, historicising style, they are spacious, cool and dignified, with heavy timber ceilings, carved fireplaces, and antique furnishings and sculpture set against bare stone. Some rooms are named for their function or decoration, and the sequence of state chambers gives a strong impression of a great medieval and Renaissance residence, even where the detail is a later reconstruction. Because the halls are enclosed and shaded, the palace interior is a welcome escape from the Aegean sun, and its measured, castle-like calm is a striking contrast to the busy medieval streets below. The floors underfoot hold one of the palace's greatest surprises — the ancient mosaics.
The ancient mosaics from Kos
One of the most memorable features of the palace is hidden in plain sight, underfoot. Many of the grand halls are floored with superb ancient mosaics — intricate figured and geometric panels in coloured stone, depicting scenes such as sea creatures, mythological figures, birds, and abstract patterns. These mosaics are not originally from the palace or even from Rhodes: they were lifted from Hellenistic and Roman houses and public buildings on the neighbouring island of Kos and brought over during the Italian reconstruction of the palace in the 1930s, to give the restored halls floors worthy of their grandeur.
The result is a remarkable, if unusual, marriage of medieval architecture and classical art: you walk through the fortress of the crusading Knights across floors that once graced the villas of Roman Kos. The craftsmanship is exceptional, and the mosaics reward slow, careful looking — the fine gradations of colour, the lively animals and the elaborate borders repay attention. Because they are laid across the floors you cross, it is easy to hurry over them, so our concierge recommendation is to look down as often as you look up, and to take your time in the halls where the finest panels survive. Together with the antiquities displayed around them, the mosaics make the palace a showcase of ancient art as much as a medieval castle.
The exhibitions on ancient and medieval Rhodes
Beyond its halls and mosaics, the palace houses two important permanent exhibitions, both included in your ticket, which between them tell the long story of the island. One is devoted to ancient Rhodes, tracing the Greek and Roman history of a place that was among the most powerful and cultured of the ancient Aegean, famed in antiquity for its harbour, its sculpture — including the lost Colossus of Rhodes, one of the Seven Wonders of the ancient world — and its role in Mediterranean trade and learning. Through statues, pottery, inscriptions, jewellery and everyday objects, the exhibition brings the classical island to life and links the palace to the deep past that its mosaics also evoke.
The second exhibition covers medieval and early-Christian Rhodes, the world of the early Church and Byzantium and, above all, of the Knights of St John themselves. Here you can follow the transformation of the island under the Order — the building of the walls and the palace, the life of the multinational brotherhood, and the art, arms and objects of the crusading age — as well as the early-Christian centuries that preceded it. Seeing the two exhibitions in the very building the Knights raised gives the history immediate, tangible force. Our concierge recommendation is to treat the palace as three visits in one — the fortress and its halls, the ancient mosaics of Kos, and these two exhibitions — and to allow enough time to do justice to all three under one roof.
Getting there and visiting
The Palace of the Grand Master stands at the very top of the walled Old Town of Rhodes, at the head of the Street of the Knights, and reaching it is part of the pleasure. The entire medieval city is pedestrianised, so you arrive on foot: from the cruise and ferry harbour of Mandraki and from the new town, you enter through one of the great medieval gates and walk up through the old streets, following the Street of the Knights to the palace at its head. Rhodes itself is reached by air to Rhodes International Airport or by ferry to Rhodes Town from Athens's port of Piraeus and from other Aegean islands, and the Old Town is compact enough to explore entirely on foot. Entry to the palace is now by timed hourly slot, so aim to arrive at the gate within the hour shown on your ticket.
While the palace interior is cool and shaded, the walk up through the Old Town is over rough cobbles and is exposed to the sun, so comfortable, sturdy shoes, a hat and water make the approach easier, especially in the fierce summer heat. Inside, expect stone floors, thresholds and staircases, and note that access for visitors with limited mobility is partial. Allow about one to one and a half hours for the palace, its mosaics and its two exhibitions, and much longer if you want to wander the Street of the Knights, the auberges and the wider walled city, which are free to explore. As the headline monument of Rhodes and a fixture of cruise itineraries, the palace is busiest in the middle of the day when the ships are in; booking the first or last hourly slot gives you the calmest halls. Many visitors pair the palace with a day out to the spectacular acropolis of Lindos, about 50 km down the island's east coast.
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Frequently asked questions
What is the Palace of the Grand Master of the Knights of Rhodes?
The Palace of the Grand Master — the Kastello — is the great medieval castle-palace that crowns the fortified Old Town of Rhodes, in the Dodecanese. It was the seat of the Knights Hospitaller, the Order of St John, who ruled the island from the early 14th century and rebuilt an earlier Byzantine citadel into the fortified residence of their Grand Master. Standing at the head of the famous Street of the Knights, it is the centrepiece of the Medieval City of Rhodes, a UNESCO World Heritage Site since 1988. Behind its massive walls and twin round towers lie more than 150 rooms and grand vaulted halls, much of it reconstructed in the 1930s and laid with ancient mosaic floors brought from the island of Kos. The palace also holds two permanent exhibitions, on ancient Rhodes and on medieval and early-Christian Rhodes, and now admits visitors by timed hourly slot.
How do I get to the Palace of the Grand Master?
The palace stands at the top of the walled Old Town of Rhodes, at the head of the Street of the Knights, and the whole medieval city is pedestrianised, so you reach it on foot. From the cruise and ferry harbour of Mandraki and the new town, enter through one of the great medieval gates and walk up through the old streets, following the Street of the Knights (Ippoton) to the palace at its head. Rhodes is reached by air to Rhodes International Airport (Diagoras) or by ferry to Rhodes Town from Athens's port of Piraeus and from other Aegean islands. Because entry is by timed hourly slot, aim to arrive at the gate within the hour shown on your ticket, allowing time for the walk up through the Old Town, which is over cobbles and exposed to the sun.
What is there to see at the Palace of the Grand Master?
Inside the palace you walk through the fortified Kastello of the Knights: a monumental twin-towered gate, a broad inner courtyard, and more than 150 rooms and grand vaulted halls over two floors, rebuilt in the 1930s with heavy timber ceilings, carved fireplaces and antique furnishings. The great surprise lies underfoot — many halls are floored with superb ancient mosaics brought from the island of Kos, depicting sea creatures, mythological figures and elaborate patterns. The palace also houses two permanent exhibitions, one on ancient Rhodes across its Greek and Roman history, the other on medieval and early-Christian Rhodes and the age of the Knights. Approaching it, the Street of the Knights with its medieval inns is a highlight in itself, and the surrounding walled Old Town rewards further wandering, all free to explore around your palace ticket.
Is the Palace of the Grand Master worth visiting?
For almost every visitor to Rhodes, the Palace of the Grand Master is well worth visiting and is the headline monument of the island's Old Town. It combines a genuine medieval fortress of the Knights of St John with grand reconstructed halls, one of the finest collections of ancient mosaics you can walk across anywhere, and two exhibitions that together span the whole history of Rhodes from antiquity to the crusading age. Set at the top of a UNESCO-listed walled city that is among the best-preserved medieval towns in Europe, and reached up the celebrated Street of the Knights, it offers history, art and atmosphere in a single visit. The main considerations are practical: the approach is over sun-exposed cobbles and the interior has stone floors and staircases, so it rewards good shoes and an early or late hourly slot to avoid the cruise crowds. For history and architecture, it repays the visit fully.
How long do you need at the Palace of the Grand Master?
Most visitors spend about one to one and a half hours inside the palace, which is enough to take in the courtyard, the grand vaulted halls with their ancient Kos mosaics, and the two permanent exhibitions on ancient and medieval Rhodes. If you like to linger over the mosaics and read the exhibition displays closely, allow a little more. Add substantial extra time to walk the Street of the Knights and its medieval inns, and to explore the wider walled Old Town around the palace, which are free and easily fill a half-day or more. As part of a day in medieval Rhodes, many visitors budget around an hour and a half for the palace itself and then several hours for the streets, walls and gates of the UNESCO-listed city.
When is the best time to visit the Palace of the Grand Master?
The best time to visit is the first hourly slot after opening, before the cruise groups and tour coaches arrive from the harbour, or one of the last slots before closing, when the halls are calmest. The palace interior is cool and shaded, so the heat is less of a factor inside than at open-air sites, but the walk up through the Old Town is over sun-exposed cobbles and is busiest in the middle of the day, especially when several ships are in. Across the year, spring and autumn — broadly April to early June and September to October — offer the most comfortable weather on Rhodes, with warm days and lighter crowds than the July and August peak. Winter is quietest of all, though daily hours are shorter and the palace can close on some days. Entry is now timed by the hour, so booking in advance lets you secure a calm early or late slot.
Are the mosaics really from Kos?
Yes. Many of the ancient mosaic floors in the grand halls of the palace were not made for Rhodes at all — they were lifted from Hellenistic and Roman houses and buildings on the neighbouring island of Kos and brought over during the Italian reconstruction of the palace in the 1930s, to give the restored halls floors worthy of their grandeur. The result is a striking marriage of medieval architecture and classical art: you cross the fortress of the crusading Knights on floors that once graced the villas of Roman Kos. The mosaics are among the palace's greatest treasures, so it is worth looking down as often as you look up.
Are the two exhibitions included in my ticket?
Yes. Both permanent exhibitions inside the palace — one on ancient Rhodes across its Greek and Roman history, the other on medieval and early-Christian Rhodes and the age of the Knights of St John — are part of the palace and covered by your entry ticket. Seeing them in the very building the Knights raised gives the island's long history immediate, tangible force, and turns the visit into a tour of Rhodes from antiquity to the crusading age under one roof.
Who built the Palace of the Grand Master and when?
The palace as a castle of the Knights was built in the 14th century, when the Knights Hospitaller — the Order of St John, who captured Rhodes in 1309 — rebuilt an earlier Byzantine fortress into the fortified residence of their Grand Master and the heart of their island state. The Knights held it until the Ottoman conquest of 1522. After the palace was largely wrecked by a gunpowder explosion in 1856, it was rebuilt on its medieval foundations by the Italians in the 1930s, when the ancient mosaics from Kos were installed. What you see today is both a genuine medieval monument and a grand 20th-century reconstruction.
Is my ticket valid at any time?
No — entry to the Palace of the Grand Master is timed by the hour. You choose the date and an hourly slot when you book and we reserve that slot for you, shown on your ticket. Your entry is valid for a single admission during that hour, with last entry about 30 minutes before closing. The Street of the Knights and the surrounding Old Town, by contrast, are open to all and free to walk at any time.
Sources
This guide is written by the concierge team and cross-checked against the official operator every time we update it. Primary sources:
About our service
Grand Master Palace Tickets is an independent concierge service that helps international visitors reserve and receive their timed-entry tickets in English. We are not the palace or the archaeological service and we are not an official vendor — we purchase genuine entry tickets on your behalf from the Hellenic Ministry of Culture's official ticketing service, and our service fee is included in the price you see. If you prefer to buy directly, the operator's own ticket site is tickets.hh.gr.
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